{"id":7527,"date":"2026-09-29T19:44:38","date_gmt":"2026-09-29T23:44:38","guid":{"rendered":"https:\/\/www.solutionticket.com\/espace-client\/"},"modified":"2026-10-07T13:51:49","modified_gmt":"2026-10-07T17:51:49","slug":"espace-client","status":"publish","type":"page","link":"https:\/\/www.solutionticket.com\/en\/espace-client\/","title":{"rendered":"Client area"},"content":{"rendered":"<div class=\"st-ec\">\n\t<h2>Case tracking<\/h2>\n\n\t\n\t<div class=\"st-ec-grille\">\n\t\t<div class=\"st-ec-bienvenue\">\n\t<h3 class=\"st-ec-bienvenue-titre\">Bienvenue sur notre nouvelle plateforme!<\/h3>\n\t<p class=\"st-ec-bienvenue-intro\">\n\t\tVous utilisiez l\u2019ancien Suivi de dossier?\t\tC\u2019est maintenant votre espace client : vous y retrouverez vos dossiers.\t<\/p>\n\t<ol class=\"st-ec-bienvenue-etapes\">\n\t\t<li>\n\t\t\t<strong>Entrez votre courriel<\/strong>\n\t\t\t<span>Plus besoin de mot de passe.<\/span>\n\t\t<\/li>\n\t\t<li>\n\t\t\t<strong>Entrez le code \u00e0 6 chiffres<\/strong>\n\t\t\t<span>Re\u00e7u par courriel.<\/span>\n\t\t<\/li>\n\t\t<li>\n\t\t\t<strong>D\u00e9posez vos documents<\/strong>\n\t\t\t<span>\n\t\t\t\tOuvrez votre dossier, choisissez le type de document et cliquez sur \u00ab\u00a0D\u00e9poser\u00a0\u00bb.\t\t\t\tUne photo prise avec votre cellulaire est accept\u00e9e.\t\t\t<\/span>\n\t\t<\/li>\n\t<\/ol>\n\t<p class=\"st-ec-bienvenue-important\">\n\t\t<strong>IMPORTANT :<\/strong>\n\t\tvous devez obligatoirement nous faire parvenir tout document relatif \u00e0 votre dossier. Si vous ne pouvez pas le faire par le d\u00e9p\u00f4t de documents de votre Espace client, faites-le par courriel \u00e0 <a href=\"mailto:info@solutionticket.com\">info@solutionticket.com<\/a>.\t<\/p>\n<\/div>\n\n\t\t<div class=\"st-ec-carte\">\n\t\t\t<h3 class=\"st-ec-carte-titre\">Connexion \u00e0 votre espace client<\/h3>\n\t\t\t<p>\n\t\t\t\tEnter the email associated with your file. We will send you a login code.\t\t\t<\/p>\n\n\t\t\t<form method=\"post\" class=\"st-ec-form\">\n\t\t\t\t<input type=\"hidden\" id=\"st_ec_nonce\" name=\"st_ec_nonce\" value=\"4956a36dc3\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/7527\" \/><input type=\"hidden\" name=\"st_ec_action\" value=\"demander_code\">\t\t\t\t<label for=\"st-ec-email\">Email<\/label>\n\t\t\t\t<input type=\"email\" id=\"st-ec-email\" name=\"st_ec_email\"\n\t\t\t\t\tvalue=\"\"\n\t\t\t\t\tplaceholder=\"nom@exemple.com\" autocomplete=\"email\" required>\n\t\t\t\t<button type=\"submit\">Receive my code<\/button>\n\t\t\t<\/form>\n\n\t\t\t<p class=\"st-ec-carte-aide\">\n\t\t\t\tBesoin d\u2019aide? Appelez-nous au <a href=\"tel:+15149907884\">514-990-7884<\/a>.\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":8436,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-7527","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.solutionticket.com\/en\/wp-json\/wp\/v2\/pages\/7527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solutionticket.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.solutionticket.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solutionticket.com\/en\/wp-json\/wp\/v2\/comments?post=7527"}],"version-history":[{"count":2,"href":"https:\/\/www.solutionticket.com\/en\/wp-json\/wp\/v2\/pages\/7527\/revisions"}],"predecessor-version":[{"id":7543,"href":"https:\/\/www.solutionticket.com\/en\/wp-json\/wp\/v2\/pages\/7527\/revisions\/7543"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.solutionticket.com\/en\/wp-json\/wp\/v2\/media\/8436"}],"wp:attachment":[{"href":"https:\/\/www.solutionticket.com\/en\/wp-json\/wp\/v2\/media?parent=7527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}